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Sexism on a customer service line

Sexism on a customer service line published on 4 Comments on Sexism on a customer service line

So today I called Dental Dental of Illinois' customer service hotline to try to find out which type of Delta Dental I had. One of the first questions that the rep asked me, even before my name or ID number, was, "Who's the holder of the policy, your husband?"

Let's break that down…

The rep knew nothing about me, not even my name or my ID number, no personal information, except for that I sounded stereotypically feminine. He therefore automatically assumed that:

a) I was a woman.

b) I was heterosexual.

c) I was married.

d) I did not have insurance under my own name.

I can understand assumption a), but were any of the others warranted? NO! What stupidity!

P.S. MY HUSBAND?!?!?!?!?!? What husband?

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