Here’s what’s happened so far:
March 4th: Ordered Bella! Studios Room With A View Basic Wall Unit with magnetized both sides. "Please allow 2-8 weeks for delivery."
March 4th: Credit card charged.
March 11th: Got E-mail from Christina Bougas, saying that it would be done in two weeks’ time, which puts us at the last week in March.
March 15th: Realized I had deleted March 11th E-mail and asked for confirmation of timeline.
March 21st: Got E-mail from her, saying that it would be done "this week," by which I assumed March 24th at absolute latest.
April 11th: Sent E-mail, asking about order status.
April 11th: Tried calling phone number on Web site. Off the hook.
April 11th: Got E-mail from her, saying she had been sick, but that my item was "ready to go out in tomorrow’s UPS run."
April 11th: Asked if I would get a shipping notice/tracking number.
April 17th: Asked for confirmation of shipping, as well as tracking number.
Reported transaction to credit card company and filled out dispute paperwork, just in case.
April 17th: Scrounged online for more phone numbers and called them. Off the hook.
April 19th: Asked for confirmation of shipping, as well as tracking number.
April 22nd: Got E-mail from her saying that she had mistakenly shipped my order to another customer. Said that she had prepared a replacement unit and would be "leaving for UPS in about two hours."
April 23rd: Read E-mail [as I currently have no Internet at home >:( ]. Asked for confirmation of shipping, as well as tracking number.
This is going down in history as one of the most frustrating transactions ever.
Do not ever buy anything from Bella! Studios/ CleaBella / Room With A View sets / Christina Bougas.
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